If you decide to order, please be sure to read this first. We will not take any commission if you do not accept our terms of service.
HOW TO ORDER
To get a quote or a commission please go to the ->COMMISSION/QUOTE FORM<- and fill it up properly. We will not respond to any quotes sent outside this form.
To officially contact us, please use email. All messages will be answered once a week. All progress will be visible on our Trello account and Telegram update channel. To contact with our current clients we also use Telegram nad our group chat, so we constantly stay in touch. Please do not bother us with tons of messages.
After we accept the commission, we need at least 30% down payment. The down payment is non-refundable. Rest of the amount can be paid in installments, but suit have to be fully paid before we will start working on it. We accept payments via PayPal, bank transfer or in cash.
ALL PRICES ARE IN US DOLLARS (USD)
Costs of shipping are not included in the price and it will be charged additionally. Nuke Creations has the right to select shipping methods and carriers. We are not responsible for any lost or damage received product.
COMPLETITION AND DEADLINES
We can only estimate the completion time and please be aware that we will not accept any deadlines. We don't want to rush our work to sacrifice the quality. Making a fursuit is not a factory production line and it depends of many things, so we really can not tell any strict completion date. What is the purpose to make it quickly and not provide quality? Please understand that, it's not our whimsy...
For the full suit commissions we required a Duct Tape Dummy. Please be sure to use strong and good quality duct tape. Any poor quality and falling apart DTD will not be accepted. We will also need your head and foot size. Duct tape dummy must be made on painting suit and taped back together. DTD made on clothes or paper towels will not be accepted. For fixing DTD will be charged additional fee.
STYLE / WIPs
Please be aware that we have our own style and methods of making fursuits. Do not ask us to make something in different way, or in some other fursuit maker style, we will not agree for that. We have gallery where you can clearly see how we do things and how our fursuits looks like, if you prefer a specific maker style please order your suit there.
During our work on the suits, we provide photos from the making proccess. We created special Telegram channel to post WIPs for all our clients. Some of the photos can be published on our Twitter account, if you don’t want any public WIPs, please tell us about that before we start the work.
WARRANTY, REPAIRS AND REFUNDS
Nuke Creations provides 2 years warranty for all products. After that, repairs will be charged. Warranty covers only manufacturing defects and damages cosed by normal usage. Any damages cosed by user will be charged. Costs of shipping both ways must be covered by client.
Nuke Creations has full copyrights to the all created suits (characters appearances are not our property and we have no rights to them) and photos presented on this website. Any modifications and self repairs can be done only with our written permission. Please just ask first. After unauthorized modification or repair the suit lose the warranty.
After we accept the quote, design and materials you choosed can not be changed.
If we totally refuse to continue the work on the suit, all paid money will be refunded in the time of one month.